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Cocktaildoll™ ALL RIGHTS RESERVED. |
11-26-05
i am a bartender
in laughlin. i was just told of your
site and had to take a look. not having
read everything but a good cross section
i have to say you are right. the way the
customers treat us and act is
unbelievable. nightly i am asked basicly
the same questions. i tell them the same
things. another bartender and i have
been writing what we call "patron
proflies". these describe the differnt
customers we have. such as a "false
profit -a patron who implies/suggests
generous gratuity will be forth coming
through out the service period. then
with holds any and all said funds
after/during service." i know i am glad
there is a site that lets people
understand what we are doing. and
hopfully educates them. i have one
little suggestion. adding that it is
better to stiff than to tip pocket
change, especially pennies.
thank you for your time.
-James
Ran across
your site through Wizard of Odds,
and am just tickled all sorts of
colors. I worked as a waiter in the
French Quarter for a couple of years
and hoo boy does this take me back
to the salad days of drunk hicks and
$20 shifts. Consider yourself lucky
to be in Vegas-- you can't get
nearly as many customers from
Alabama.
I don't know how
the f I found your site, but holy crap!
I cocktail on graveyard and I deal with
every pain in the ass situation you
mentioned, gritting my teeth together
and smiling is sometimes all that keeps
me from stabbing these people in the
neck with my pen. You don't know the
meaning of fun until you've had to serve
a thousand currs lights to a bunch of
idiot cowboys at 5am, then asked a dozen
different black chicks with major
attitude for their I.D. who will then
talk shit about you to their friends
while digging in their purse as if
you're not 2 inches behind them, and a
million other idiots who make you stand
there while they dig in their pockets or
have the "decoy dollar" in the hopper so
you think you'll get tipped when you
come back but, SURPRISE!!, thats the
other dollar that they're going to use
to play penny video keno all friggin'
night making it impossible for me to
avoid all the tweekers pretending to
play on the same row. Thats just your
average day at "the place where
crackheads bring their friends", the
suckiest part is when you get lucky
enough to get some entertainment at 4 in
the morning, some weirdo or crazy person
talking to themselves at the bar, they
always get thrown out but all the
annoying jackasses get to stay! Well
your site helped me vent some
frustration, it's good to know that it's
not just my work thats full of retarded
customers!
Thanks
Awesome site!
Melissa
1-1-06
Way
cool...nice to read about your
job from your perspective.
Thanks
Love your
site and as an ex waitress I
always tip well. Your Joshua is
a cutie patootie!!!!
Motwngrl
1-14-06
Thanks for the
great website you maintain! It
should be required reading for
anyone who ever sets foot into an
establishment that serves alcohol,
not just Las Vegas visitors.
I once heard
an interview with Dick Vitale, the
very annoying hoops commentator, who
said, "Immediately after college,
everyone should spend six months
tending bar and six months driving a
cab. Then they should be allowed
into the work force." I am not a
hoops fan but just for that line,
Vitale will always have a place in
my heart as I have done both.
My wife tends
bar and as I said I used to so we
have come across many of the same
kind of goofballs as you have. My
father owned a saloon and I learned
some of the ways to deal with jerks
from him. My favorite "put a goof
in his place" trick of Dad's was
when some ignorant jackass would
bang his empty glass on the bar to
get a drink (the place was so small
that if Dad had swung a cat, he
could have hit damn near everyone
seated at the bar so glass banging
was unnecessary and pissed Dad off
royally!), Dad would cooly walk over
and say, "You banged your glass 4
times. Every bang is a minute
wait. I will get you a drink in
four minutes." Then he would walk
away until the four minutes were
up. I guess it was Dad's barroom
version of a double minor penalty in
hockey ("Four minutes for being a
nitwit!").
Sandy (The
Lovely One) and I will be in Las
Vegas for the Super Bowl next month
and if we should bump into you, we
will introduce ourselves. TLO and I
are always glad to meet another
member of the hospitality industry.
Especially someone who is attempting
to educate the lunatics of the world
as you are.
Thanks again
for the effort that you put into
your webpage. I just hope that the
nut jobs in the world find it and
heed it! And, in closing I would
like to leave you with the sage
wisdom of a friend of mine who
taught me a hell of a lot that I
know about bartending: "If Adolf
Hitler tipped, I would like him!"
Best Wishes to
you and yours in the New Year.
I found your
website at wizardofodds.com. I
am a dealer in a California
Casino. Anyway.... your website
is great. Enjoyed the personal
edge. The baby is CUTE!! and
so is the things you said are
cute on a baby but not a man!
Enjoy life and
take care.
Great site.
I'm surprised to hear that there
aren't any guy cocktail servers in
LV. I guess that explains the funny
look I got last week when I was
playing in Vegas and told my
waitress that I was a cocktail
waiter at the Showboat in Atlantic
City in the 90's. By the way, I'm
straight. About 20% of our staff
were guys. We kicked ass with the
little old ladies in nickle slots!
I went there as a bartender, but
after a few shifts in the worst bar
in the place, I knew I had to do
something else. It put me through
college, and I got to work with
beautiful women every night! I kind
of miss those days.... Keep up the
great work!
I am quite amazed
to stumble across this site, and I
will definitely have to give you
snaps on covering pretty much all
the bases on the frustrations as
well as the joys that our job
entails... I am not in Vegas,
however, I am here in the good ole'
south (Vicksburg, MS) and It seems
the same thing goes no matter where
you are at..
I am just a
couple of hours away from my shift,
and I guarantee that all of the
girls are going to get this site
address for a good laugh, and maybe
a few more fresh "ideas" to add a
little bit of diversity to the
everyday same old.. "fill in the
blank"!
For what it is
worth, my job as a cocktail is the
best job I have ever had with
regards to my finances, however it
is indeed the most physically
demanding, and if you ever want a
good front line view of the public,
be a server. You will have a new
appreciation! It is great that you
have now brought forth a first hand
view of pretty much everything that
we deal with, and that we are not
stupid enough to think that we are
going to get that fat tip later on
just because all of our guests are
honest people and would never lie so
that they can get their free
hennessy and crowns!! ;)
Hey! I am a cocktail at delta downs
racetrack and casino in Louisanna and girlie
I loved the article on the drinks!! haha!
People are so easy to pinpoint what they
drink by the sex and color! Also I thought I
was the only person who wrote mean things
beside drink orders on my list to identify
people!! haha!! Loves it!! Well awesome site
and thanks for trying to spread the news to
inform people on why they should tip us!
Have a great day and good luck with the
Errnge Juice drinkers;)
Virginia
3-28-06
WOW! Thanks for
the great info from your website! I feel
like I should print out the Tipping Tips
& tape them to the mirrors in the
restrooms at the Casino I work at here
in Oklahoma. I am 36 years old & have
recently left a career I was in for 16
years to try this new adventure. I was
fully aware of having "good" days &
"bad" but was totally unprepared for the
tight, fat-asses sitting at machines day
after day wanting sodas every 15 minutes
that don't tip. Yes I avoid them
whenever possible & make a point to let
the other servers know who they are also
but I am required to "serve" or run the
risk of a complaint. So like I said I am
seriously considering printing out your
info & taping them up. Again thanks for
the heads up ..............have a happy
day.
Hi Dollie,
I just discovered your site, and I
absolutely loved it. I'm a former waitress,
both as a cocktail server in a casino and a
waitress in many restaurants, and your
website should be mandatory reading before
anyone even thinks of stepping foot in a
casino! I'm always amazed at the way people
will treat employees in the service
industry. From the whistlers and the
snappers (do you really think I'm just going
to run right on over to you 'cause you
snapped?) to those that think it's perfectly
fine to grab my hair to get my
attention....Man, I'd like to come to their
workplace. Wouldn't you just love to waltz
into a law firm, grab ahold of some guy's
suit as he walks by, then snap your fingers
and yell when they ignore you. "Umm,
hellloooo...where can I get a lawyer around
here? I've been waiting here for 3 hours and
I haven't seen anyone..."
Anyway, just thought you might like to know
that casino dummies are by no means limited
to Las Vegas. I worked at a casino in
Winnipeg, Manitoba, and by far the biggest
complaint was over the lack of comps. In the
slot rooms, you have to pay for all your
drinks, and at the tables only $25 a hand
will get you a free coffee. Every single day
it was "What? We have to pay for this
coffee? Well, in Las Vegas it's free!"
Perhaps the 3 feet of snow outside on the
way into the casino wasn't obvious, but this
ain't Vegas!
Thanks for the site, the laughs, and the
memories!!
Karyn
5-30-06
I
stumbled upon your website because
my regular "Linky & Dinky"
newsletter listed it. As I have
spent the past three hours reading
(and so enjoying!) your "Daily
Rounds" I just thought I'd send you
a note to tell you what a great
story-teller you are, I do love your
humor! Having been a bartender for
10 years, I can relate to many of
your stories.
I
love your pet pictures and
especially the pictures of Joshua,
he is adorable!
Not
to sound shmaltzy, but you really
are a cool person.
Looking forward to your next rounds
and thanks for providing a great
laugh on a rainy day (as usual
here).
Greetings from Cologne, Germany
Hi Dollie,
I happened upon your site and have had to tear myself away from
the Daily Rounds section to get at least a miniscule amount of
work done today... I’m a former waiter/bartender from my college
days and you certainly bring back some memories of how
absolutely obtuse some people can be. I laughed out loud at a
more than a few of your experiences. It’s good you keep a
healthy perspective on the whole thing! At least your days
aren’t boring!
I must also say in today’s age where everyone is so
uberprotective of what they write about themselves on the web,
you are surprisingly candid and open. It’s very nice of you to
offer the advice you do in regards to become a cocktail
waitress. Also, I like to think that I’m always respectful to
others around me. Reading your Tip hints and FAQs, etc., reminds
me to always mind my manners (as my mama taught me). I also
think others in the Las Vegas service industry owe you a debt
for the valuable information you offer tourists on how to
properly tip/treat a waitperson.
By the way, regarding your “ma’am” post, I was raised to call
every woman ma’am, no matter the age (younger or older). It’s
just a sign of respect. When I moved to Hawaii, I had to quickly
learn to “drop it!” It wasn’t well received here either! Several
years later, I absolutely “cringe” when I’m called “Sir.”
:-)
Best wishes for a wonderful 2006 for you and your family. I look
forward to reading your blog from time to time.
Aloha, and mahalo for the laughs!
Rex
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